Every client is unique. That’s why we customize every one of our logistics solutions to fit your company’s business needs. We sit down with your team and departments to understand your current processes and prepare a cost effective and efficient plan tailored specifically for you.
Service is our top priority. We make investments in people, technology and processes so that your organization benefits from a best-in-class logistics program and you can focus on your core business.
How we support you
Better Service
Account Management
Your account analyst, load planners and support personnel lead the team to strategically utilize data to make better business decisions.
Planning
Our planners are dedicated freight operators; from appointments to warehouse improvements, this team works with every aspect of your day-to-day operations.
Support
Our 24/7 customer-facing operators own secondary load tracking, customer communications support, BOL updates, accessorial management, claims management, updating order/load details, load tendering and appointment scheduling support.
Better Business Decisions
One Platform
- Streamlined communication between departments
- Enhanced communication with customers
- Improved data connectivity between stakeholders
Data Insights
- Dedicated Account Analyst and Team
- Industry and Market Analysis
- FreightPlus Insights
- Customized Business Intelligence
- Carrier Scorecards
- Volume Forecasting
Commitment
- Daily touches
- Weekly communication
- Monthly customer calls
- Quarterly business reviews
- Quarterly TL and annual LTL contract negotiations
- Site and operational visits
Better Execution
Technology
- Fully integrated Transportation Management System (TMS)
- Automated load tracking/tracing
- Carrier integration via API and EDI
- Freight optimization
- Freight Audit Software
Operations
- Load planning/execution
- Dedicated support team
- Carrier sourcing & management
- Claims management
Finance
- List bills
- Customized invoices
- Accrual reporting
- Freight Bill Audit
For Shippers
We provide your team peace of mind and control tower visibility to automate business processes to make better decisions.