We understand this is a complex industry and we pride ourselves on how we respond to daily challenges and the solutions we develop to solve them.
Problems are inevitable. Our team works to solve these issues and we ask our clients to measure us on the solutions and results we deliver.
Our leadership principles:
At FreightPlus, our leadership principles are our organizational DNA.
We eat, sleep, and breathe our leadership principles in everything we do – they dictate how leaders lead and how we keep our clients and our carriers at the center of our decisions. Our principles are also an articulation of what makes a great employee and leader at FreightPlus. We encounter them every day, measure ourselves against them, and hold each other similarly accountable.
Never Compromise High Standards
Leaders never compromise on their standards. Many people may think these standards are unreasonably high. Every interaction with team members and clients alike is an opportunity to show uncompromising standards. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
Bias for Action
Speed matters in business. We believe in a data-driven approach and value calculated risk taking.
Bring the Solution
There is opportunity in every challenge. Leaders are problem solvers. Solving problems for our customers is how leaders deliver value. They bring structure to ambiguity and work backward from customer problems to identify root causes and corresponding solutions. They never say, “that’s not my job.”
Hire & Develop the Best
Great teams and great partners want to work with great people. Our goal is to recruit and retain the best people in the world. Leaders are always recruiting and creating fulfilling environments for high standard, fulfilling work.
Team, Team, Team
We obsess over the team. Whether its Clients, Carriers, or FreightPlus employees, leaders work vigorously to earn and keep their team’s trust in the spirit of long-term 25-year partnerships. We listen attentively, speak candidly, and treat everyone respectfully. Our leaders hold each other accountable and benchmark their teams against the best in any industry.
Details & Data Matter
Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath them.
Deliver Continuous Improvement
We strive to be the best. Leaders do this by educating, training and empowering. They have an eye for the future and a focus on the present. Growth means incremental improvements throughout the business every day.
Communicate with Intention
Preparation is a pre-requisite for any successful interaction. We think before we speak and we leverage every interaction to speak to specific problems, backed by data and metrics, to grow both our customer’s and FreightPlus’ businesses.
People Matter Most
We aim to create a positive and meaningful impact on our customers lives. Nurturing personal connections and understanding individual needs drives exceptional value, fostering a culture of trust, respect, and mutual success. Leaders do the right thing, the first time. They don’t hide behind email or technology, they lean into the people and their relationships when the going gets tough.
Leadership
Meet the folks who make it all happen. Our leadership team reflects a group of diverse individuals with breadth and depth of experience across the company and the industry.
Stephen Aborn
Chief Executive Officer
Stephen started his career with retail monolith Amazon where he worked in inventory and supply chain management. In addition to creating a data-first mindset based on principles established at Amazon, Steve helped pivot the business model to match the complex transportation needs of today’s transportation environment. Steve is a 2012 graduate of Harvard University where he was a 4-year member of the football team.
Jill Clifford
President
Jill has improved transportation efficiencies for over 200 companies while negotiating billions of dollars in client freight spend. Her diverse book of business includes Fortune 500 shippers to startups moving everything from high-end medical devices to hummus. As a consultant, Jill advises clients on international and domestic freight transportation, multi-modal carrier negotiation, and executive level logistics strategies. Due to the nature of her business, she is a front facing presence who can handle herself in any company including regional and national owner-operators to C-suite executives at some of the largest brands in the world. Jill’s unbounded will, adaptability, and tenacity have propelled her forward in a male dominated industry. She is also a proud mother to three children, loves spending time with her family and a huge fan of the beach.
Jason Clifford
Chief Technology Officer
Jason brings over 25 years of experience in designing, implementing, and managing mission critical software, infrastructure, and organization at global business service providers. Prior to joining FreightPlus, he served as Chief Technology Officer at Public Consulting Group, Inc. During his time at PCG, Jason was responsible for product development and cloud enablement for all technology solutions, delivering scalable platforms and services to public sector clients.
Ben Graeff
Chief Operating Officer
Ben brings over 10 years of experience building technology and businesses. Prior to joining FreightPlus, he served as Sr. Manager, Product Management and Data Analytics within Amazon Transportation Services. During his tenure, he was responsible for P&L ownership in Amazon’s consumer retail division, developing new software and customer experiences for Amazon Prime, as well as product development and business results in operations and logistics across the globe. Ben is a 2012 graduate of Harvard University where he was a 5-year member of the football team.
Our Team
We see big potential in every moment, and care deeply about what we do every day. We have the very best staff all over the world, and at every level of operation.