Our Mission · Simplify Complex Logistics Together
We started FreightPlus to do something the industry stopped doing: actually deliver the outcomes customers were promised.
Our Why
Shippers we talk to are overworked, under-supported, and treated like small fish by big providers. We built FreightPlus to serve them, and we exist to make their lives easier.
Bringing simplicity, clarity, and partnership back to logistics is the whole point.
Our How
We started FreightPlus after years as consultants, tired of recommending solutions that never took root. We built FreightPlus to deliver the outcomes our customers were promised.
Leadership Principles
Our leadership principles dictate how leaders lead, and how we keep our customers and carriers at the center of every decision. They are an articulation of what makes a great employee and a great leader at FreightPlus.
We encounter them every day, measure ourselves against them, and hold each other accountable. Whether you are an individual contributor or a manager of a large team, you are a FreightPlus leader.
Leaders never compromise on their standards. Every interaction with team members and customers is an opportunity to show uncompromising standards. Defects don't get sent down the line. Problems get fixed so they stay fixed.
Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.
There is opportunity in every challenge. Leaders are problem solvers. They bring structure to ambiguity and work backward from customer problems to identify root causes. They never say "that's not my job."
Great teams and great partners want to work with great people. Our goal is to recruit and retain the best people in the world. Leaders are always recruiting and creating fulfilling environments for high-standard work.
We obsess over the team. Customers, carriers, FreightPlus employees, leaders work vigorously to earn and keep their team's trust. We listen attentively, speak candidly, and treat everyone respectfully. We hold each other accountable and benchmark against the best.
Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath them.
Leaders educate and train. They have an eye for the future and a focus on growth. Growth means incremental improvements throughout the business every day. Written documentation is durable and forces leaders to clarify, structure, and organize their thoughts.
Preparation is a prerequisite for any successful interaction. We think before we speak. We leverage every interaction to speak to specific problems, backed by data and metrics, to grow both our customer's business and ours.
Leaders do the right thing, the first time. They don't hide behind email or technology. They lean into people and their relationships when the going gets tough. Nurturing personal connections drives exceptional value and a culture of trust, respect, and mutual success.
"...unless you know better ones."
By The Numbers