Question 1

How much do shippers overpay on freight invoices?

Accepted Answer

Industry benchmarks put freight invoice overpayment in the range of roughly 1 to 5 percent of freight spend, driven by reclassification, accessorial creep, fuel surcharge errors, and duplicate billing. LTL-heavy shippers tend to sit at the higher end. Shippers who already audit invoices recover much of this, so their residual exposure is lower.

Question 2

What are the most common freight billing errors?

Accepted Answer

The most common are reclassification and reweighs billed at the higher number, accessorial charges (detention, liftgate, residential, redelivery) added without challenge, fuel surcharges pegged to an outdated table, and duplicate or balance-due billing.

Question 3

How do I audit a freight invoice?

Accepted Answer

Compare each invoice to the agreed rate, the bill of lading, and the accessorial agreement. Confirm the class and weight match the BOL, the fuel surcharge matches the current diesel index, and every accessorial was actually incurred and authorized. A managed transportation provider does this on every invoice before it is paid.

Freight Invoice Audit.

How much are you likely overpaying?

Scan a single invoice.

Where freight overbilling hides

Stop paying for billing errors.